This website is designed to collect as little personal information as practical. It does not contain a web inquiry form, advertising pixels, analytics tools, software accounts, or data-upload features. If you choose to contact us, your email is handled through your email provider and ours.
1. Who we are
Imperance LLC (“Imperance,” “we,” “us,” or “our”) is a United States limited liability company providing custom market analytics and business analysis services. For questions or privacy requests, contact us at contact@imperance.com.
2. Information we collect
Information you provide
If you email us, we may receive your name, business contact details, company, role, and the content of your message, together with any information you choose to include. Please do not send trade secrets, regulated data, government identifiers, financial account details, or other sensitive personal information in an initial inquiry.
Limited technical information
The infrastructure used to deliver and secure the website may process standard technical information such as IP address, browser and device type, requested URL, referring page, timestamps, and security or server logs. Imperance does not use this information for behavioral advertising or cross-site profiling.
3. How and why we use information
- to respond to inquiries and evaluate potential engagements;
- to communicate about requested services and related commercial terms;
- to operate, maintain, troubleshoot, and protect the website;
- to prevent misuse, fraud, or security incidents;
- to maintain appropriate business records; and
- to comply with legal obligations and protect legal rights.
Where European Economic Area or United Kingdom data-protection law applies, we process inquiry information to take steps at your request before entering a contract and, where that basis does not apply, for our legitimate interest in responding to business inquiries. We process delivery and security information for our legitimate interests in operating and protecting the website. We retain records where necessary to comply with legal obligations and to establish, exercise, or defend legal claims. You may object to processing based on legitimate interests as described below.
4. How we disclose information
We may disclose personal information only as reasonably necessary to:
- service providers acting for us, such as website hosting, infrastructure, security, and business email providers;
- professional advisers where needed for legal, accounting, insurance, or compliance purposes;
- authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security; or
- a successor in connection with a proposed or completed merger, financing, reorganization, or transfer of all or part of the business.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising, and we do not use website visitors’ personal information for targeted advertising.
5. International processing
Imperance is established in the United States. If you contact us from the EEA, United Kingdom, or another jurisdiction, your information may be transferred to and processed in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction. Where applicable law requires a specific transfer mechanism for a restricted transfer, we will implement an appropriate mechanism before making that transfer.
6. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this notice, including to respond to an inquiry, evaluate or administer an engagement, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods depend on the nature of the information, the relationship, and applicable legal requirements. Technical and security logs are generally retained for shorter periods determined by operational and security needs.
7. Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction, deletion, restriction, portability, or other information about how we process your personal information; to object to certain processing; or to withdraw consent where processing relies on consent.
To make a request, email contact@imperance.com. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where applicable. We will not discriminate against you for exercising applicable privacy rights.
Individuals in the EEA or United Kingdom may also lodge a complaint with their local data-protection authority. We encourage you to contact us first so we can try to address the concern.
8. Cookies and browser signals
See our Cookie Policy for information about cookies and similar technologies. Because this website does not use cross-site behavioral tracking, browser “Do Not Track” and Global Privacy Control signals do not change its current behavior.
9. Security
We take reasonable measures designed to protect personal information in light of its nature and the risks involved. Website and email security also depend on the infrastructure and providers used to deliver those services. No transmission or storage system can be guaranteed to be completely secure. If you believe information sent to us may be at risk, contact us promptly.
10. Children
This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from anyone under 16 through this website.
11. Changes to this notice
We may update this notice as our practices or legal obligations change. The “Last updated” date identifies the current version. Material changes will be presented through an appropriate notice where required.
12. Contact
Privacy questions and requests may be sent to Imperance LLC at contact@imperance.com.